Privacy Policy

Information We Collect

You can browse free lesson content without creating an account. If you submit an enquiry form, we collect the information you choose to provide, such as your name, email address, WhatsApp or mobile number, and learning requirements.

We may also collect basic technical and usage information, such as pages viewed, device/browser type, approximate region, referral source, and interactions with the site or app. This helps us understand which lessons are useful and improve the experience.

How We Use Information

We use information to:

• show and organize free music lesson content;
• respond to course enquiries and support requests;
• send enquiry confirmations or follow-up messages;
• improve lesson discovery, performance, and reliability;
• protect the service from spam, abuse, or technical issues.

Third-Party Services

Our website and app may use trusted services for hosting, analytics, embedded videos, enquiry handling, and communication. These may include Vercel, Google/YouTube, Google Sheets, Resend, Meta Pixel, WhatsApp, and other services linked from Nathaniel School of Music pages. These providers may process information according to their own privacy policies.

Cookies And Local Storage

We may use cookies or local storage for basic site preferences, analytics, embedded media, and security. You can control cookies through your browser settings. Some features may work less smoothly if cookies are disabled.

Data Sharing

We do not sell your personal information. We share information only when needed to operate the service, respond to your enquiry, comply with law, protect our rights, or work with service providers who help us run the site and app.

Data Retention

Enquiry details may be kept for as long as needed to respond to you, provide course guidance, maintain records, and meet business or legal requirements. We keep analytics and technical information for a limited period as needed to improve and secure the service.

Children

Our lessons are suitable for learners, including younger students, but enquiries and course communication should be submitted by adults, parents, or guardians where required.

Your Choices

You can contact us to ask about your information, request corrections, or request deletion where applicable. You can also unsubscribe from optional communications or stop using the enquiry form at any time.

Contact

For privacy questions or support, email music@nathanielschool.com.